Terms of service

GENERAL TERMS AND CONDITIONS

By accessing and placing an order with Clairové, you confirm that you agree to and are bound by the service terms contained in the General Terms and Conditions outlined below. These terms apply to the entire website and any email or other form of communication between you and Clairové.

Under no circumstances shall the Clairové team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to data or profit loss, arising from the use of, or the inability to use, the materials on this website, even if the Clairové team or an authorized representative has been notified of the possibility of such damages. If your use of materials from this site results in the need for maintenance, repair, or correction of equipment or data, you assume any costs thereof.

Clairové is not responsible for any outcomes that may occur during the use of our resources. We reserve the right to change prices and revise the use policy of resources at any moment.

LICENSE

Clairové grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the website strictly in accordance with the terms of this Agreement.

These General Terms and Conditions constitute a contract between you and Clairové (referred to in these General Terms and Conditions as "Clairové", "us", "we", or "our"), the provider of the Clairové website and the services accessible from the Clairové website (which are collectively referred to in these General Terms and Conditions as the "Clairové Service").

You agree to be bound by these General Terms and Conditions. If you do not agree to these General Terms and Conditions, do not use the Clairové Service. In these General Terms and Conditions, "you" refers to both you as an individual and the entity you represent. If you violate any of these General Terms and Conditions, we reserve the right to cancel your account or block access to your account without prior notice.

DEFINITIONS AND KEY TERMS

To help explain things as clearly as possible in these General Terms and Conditions, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Clairové, Anjelierenstraat 13, Purmerend, 1441HK, The Netherlands.
  • Country: Where Clairové or the owners/founders of Clairové are based, in this case, The Netherlands.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Clairové and use the services.
  • Service: Refers to the service provided by Clairové as described in the relative terms (if available) and on this platform.
  • Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Clairové’s site, which can be accessed via this URL: https://www.clairove.com
  • You: A person or entity that is registered with Clairové to use the Services.

RESTRICTIONS
You agree not to, and you will not permit others to:

  1. License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
  2. Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
  3. Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of Clairové or its affiliates, partners, suppliers, or the licensors of the website.

RETURN AND REFUND POLICY
Thank you for shopping at Clairové. We appreciate that you like to buy the products we build. We also want to ensure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Clairové. By placing an order or making a purchase at Clairové, you agree to the terms set forth below along with Clairové's Privacy Policy.

If, for any reason, you are not completely satisfied with any product or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are experiencing.

YOUR SUGGESTIONS
Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to Clairové with respect to the website shall remain the sole and exclusive property of Clairové.

Clairové shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

YOUR CONSENT
We’ve updated our General Terms and Conditions to provide you with complete transparency about what is set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our General Terms and Conditions.

LINKS TO OTHER WEBSITES
These General Terms and Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by Clairové. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our General Terms and Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

COOKIES
Clairové uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable, or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information in Cookies.

CHANGES TO OUR GENERAL TERMS AND CONDITIONS
You acknowledge and agree that Clairové may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Clairové’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Clairové when you stop using the Service. You acknowledge and agree that if Clairové disables access to your account, you may be prevented from accessing the Service, your account details, or any files or other materials which are contained in your account.

If we decide to change our General Terms and Conditions, we will post those changes on this page and/or update the General Terms and Conditions modification date below.

COMPANY INFORMATION AND CONTACT